Yes, we offer Cash on Delivery (COD) in selected locations for customer convenience. COD availability depends on your delivery PIN code and will be displayed at checkout. Please ensure that someone is available at the delivery address to receive the order and make the payment at the time of delivery.

Orders are usually processed within 1–3 business days after confirmation. Delivery typically takes 5–7 business days depending on your location. Remote areas may require additional delivery time. You will receive tracking details once your order is shipped.

After your order has been dispatched, a tracking link will be sent to your registered email or phone number. You can use this link to monitor your shipment status and expected delivery date in real time.

Our jewelry is crafted using high-quality materials including premium metal alloys, gold or rhodium plating, and carefully selected stones. Each piece is designed to provide durability, comfort, and an elegant finish suitable for modern fashion needs.

Most of our jewelry is skin-friendly and designed for comfortable wear. However, individuals with highly sensitive skin should review product descriptions or contact our support team before purchasing.

Our jewelry is made with quality plating to maintain long-lasting shine. Proper care such as avoiding water, perfumes, sweat, and chemicals will help preserve the color and finish for a longer period.

Yes, eligible products can be returned or exchanged within 7 days of delivery, provided the item is unused, unworn, and in original packaging. Please refer to our Refund & Returns Policy for full details.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. Our team will arrange a replacement or refund after verification.

Yes, our jewelry is carefully packed to make it suitable for gifting. Special gift packaging may be available depending on the product or ongoing promotions.

You can reach our customer support team anytime by emailing us at glomorejewel@gmail.com. We aim to respond to all queries within 24–48 business hours.